Privacy policy

Last updated: 24th July 2025

Welcome to Grettz-Precision. The terms “we”, “us” and “our” refer to Grettz-Precision. We operate this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Grettz-Precision is powered by Shopify, which enables us to deliver these Services to you.

These Terms of Service, along with any referenced policies (the “Terms”), describe your rights and responsibilities when using our Services.

Please read these Terms carefully. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use the Services.

Section 1 – Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, and that you have given permission for any minors in your care to use the Services.

To use the Services, you may be asked to provide details such as your name, email address, billing and shipping address, and payment information. You agree that all information provided is accurate and current.

You are solely responsible for maintaining the security of your account and any associated activity. You may not transfer or assign your account to anyone else.

Section 2 – Our Products

We make every effort to accurately display our products, but colours and appearances may vary depending on your device.

We do not guarantee that any product or service will meet your expectations, nor do we guarantee uninterrupted availability. Product descriptions, pricing, and availability may change at any time without notice.

Section 3 – Orders

By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are only confirmed upon receipt of payment and confirmation from us.

Purchases are subject to our Returns & Refunds Policy. You confirm that purchases are for personal or household use, not for resale or export.

Section 4 – Prices and Billing

All prices are listed in GBP and are subject to change without notice. Taxes, shipping, and handling fees are not included unless stated.

You agree to provide complete and accurate billing and payment details. You represent that you are authorised to use the payment method provided and agree to pay all applicable charges.

Section 5 – Shipping and Delivery

Delivery estimates are 2 to 4 business days but are not guaranteed. Delays may occur due to carrier issues or external factors. Once dispatched, title and risk pass to the customer.

Section 6 – Intellectual Property

All content on the Services is owned by Grettz-Precision or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or distribute any material without written permission.

Grettz-Precision and all related logos, product names, and visuals are trademarks of Grettz-Precision. Shopify’s trademarks remain the property of Shopify.

Section 7 – Optional Tools

We may provide access to third-party tools or features without monitoring or control. Your use of such tools is entirely at your own risk, and subject to the third-party's terms.

Section 8 – Third-Party Links

Links to third-party websites are provided for convenience only. We are not responsible for their content or accuracy and disclaim liability for your use of any third-party service or site.

Section 9 – Relationship with Shopify

Grettz-Precision is powered by Shopify. However, all purchases are made directly with Grettz-Precision. Shopify is not responsible for any aspect of these transactions.

Section 10 – Privacy Policy

All personal data is handled in accordance with our [Privacy Policy] and Shopify’s Privacy Policy. By using our Services, you agree to both.

Section 11 – Feedback

Any feedback submitted may be used by Grettz-Precision for any purpose. By submitting feedback, you confirm you own the rights to it and that it does not infringe on any third-party rights.

Section 12 – Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order is placed.

Section 13 – Prohibited Uses

You may use the Services only for lawful purposes. You agree not to engage in any prohibited activity outlined in this section, including spamming, infringing on intellectual property, or interfering with site functionality.

Section 14 – Termination

We may suspend or terminate your access at any time without notice. The terms in this agreement will continue to apply even after termination.

Section 15 – Disclaimer of Warranties

The Services and all content are provided “as is” and “as available” without warranties of any kind. Use of the Services is at your sole risk.

Section 16 – Limitation of Liability

To the fullest extent allowed by law, Grettz-Precision and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

Section 17 – Indemnification

You agree to indemnify and hold harmless Grettz-Precision and its affiliates from any claims arising out of your breach of these Terms or misuse of the Services.

Section 18 – Severability

If any part of these Terms is deemed unenforceable, the remaining sections will continue in full force and effect.

Section 19 – Waiver and Entire Agreement

These Terms represent the full agreement between you and Grettz-Precision and override any prior agreements or understandings.

Section 20 – Assignment

You may not assign your rights under these Terms without written consent. Grettz-Precision may assign its rights without notice.

Section 21 – Governing Law

These Terms are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts located in the United Kingdom.

Section 22 – Headings

Headings in this agreement are for convenience only and do not affect interpretation.

Section 23 – Changes to Terms of Service

We may update these Terms at any time. Changes will be posted here, and your continued use of the Services constitutes acceptance.

Section 24 – Contact Information

For questions about these Terms, contact us at:

Grettz-Precision
2b Bradbury Drive
Braintree
CM7 2DH
United Kingdom
support@grettz.com
01245 890189